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Ideal Health are committed
to providing you with a quality service, and pure,
potent, health products you can trust.
Ideal Health provides a
range of health products from reputable
New Zealand, Australian, United States, German and
other international health companies and suppliers on
our internet shopping site at www.healthy.co.nz
Our guarantees to you...
Your total delight is our
aim
All our health products and services come with a 30
day money back guarantee. You can completely rely on
our 100% total satisfaction guarantee.
If you are not completely satisfied we'll be pleased
to replace the product or give you a full refund. In
some instances delivery costs may be
deducted.
Every item we sell reflects our
commitment to give you the best value,
quality, and service.
When you purchase a health product
or service, your satisfaction is 100% guaranteed, or
you will get a prompt and courteous refund.
We guarantee you competitive
prices
This means if our New Zealand customers see exactly
the same product elsewhere for a lower price, let us
know and we'll either; match that price, or call us
within 30 days of your purchase and we will refund
the difference.
Prompt delivery
Your order will be delivered by Courier, who provide
prompt delivery to most locations. Order over NZ$50
and your supplement order is delivered freight free*
within New Zealand. Allow 24 hours for delivery
within Auckland and 48 hours to other locations
within New Zealand. Please allow five to
seven business days for international
orders.
* All New Zealand orders under NZ$50
in value will have a delivery charge of NZ$3.50
applied. All Rural deliveries may incur an
additional fee of NZ$4. Orders of Food and Home
Cleaning items, may incur delivery charges. We will
advise you of these delivery fees, if applicable, by
return email before charging and dispatching your
order.
Well researched health
information
You'll find our friendly team at
healthyonlineare always
available with well researched health information which we
regularly publish and update.
Our internet shopping site is
continually updated with the latest in health and
product research, to ensure that we offer our
customers the highest quality and value health
products available.
If you have a specific health
question please email Leanne James our
herbalist. Leanne is our resident practitioner and is
a registered Natural Medicines Practitioner.
Every item we sell reflects our
commitment to give you exceptional value, quality,
and service.
Our Commitments to
You
As an Ideal Health customer we are
committed to providing you with a quality service,
and pure, potent health products, you can
trust.
We want you to know
you have the right to expect the following standards
from us:
- If you have any questions, our customer
services team will respond to your request within
24 hours during a working week. If they
cannot answer your question, they will find the
person who can and will promptly reply to you.
- Your feedback is important to us so that we can
improve this web site. We look forward to your
ideas, your comments and your suggestions.
- Your privacy is of paramount importance. Ideal
Health and our internet shop healthyonline will
maintain a strong commitment to utilise security
techniques that safeguard your personal details at
all times. Read our Privacy
Policy here.
- Your purchases are always totally secure when
ordered through healthyonline
- Our products will always be of exceptional
quality.
- We always aim to offer our customers
exceptional value for money, in providing our
services.
- We aim to make your dealings with us a
delightful experience. We are committed to
continually find ways to improve our service, so
that we exceed your expectations.
- We continually research health products on the
market, to ensure that those offered to our
customers are of the highest quality and value
available.
- We will always give consideration to the
requirements of society and the environment.
- We respect your privacy and will hold all your
personal details in the strictest
confidence. We will never rent, sell or
give your name or address to anyone else
without your consent.
We are members
of:
The NZ Charter of
Health Practitioners Inc.
The NZ Natural Medicines Association Inc.
The NZ Association of Medical Herbalists Inc.
International Research into Iridology and Sclerology
Inc.
The Auckland Chamber of Commerce and Industry
The New Zealand Retail Merchants Association
If you have a health question
please email me at leanne@healthy.co.nz
You can visit my internet shopping and health
information
web site at http://www.healthy.co.nz
. This is updated daily during the working week!
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